Skip the awkward front-desk form.
Text it. Done in under a minute.
Your team texts a registration form straight to the client's phone. They fill it in privately — no shouting personal details across a waiting room — and the completed card lands in Chrome the moment they hit submit.
No credit card. Set up in under 60 seconds.
Features
Built for a busy front desk
Every detail tuned for the moment a client walks in or rings up.
Private by default
Clients type sensitive details — phone, address, DOB, medical info — on their own phone, not out loud at a busy desk.
Sent in one tap
Your team types the client's mobile, hits Send. They get a familiar text — no app, no login, no friction.
Real-time arrival
A complete client card animates into the Chrome side panel the second they hit submit.
Mobile-first form
Multi-step, postcode lookup, native autofill — designed for thumbs, not desktops.
Spelt right, every time
Clients type their own name, email and address. No misheard spellings, no wrong digits, no chasing.
UK-built & GDPR-ready
Data lives in EU-hosted Postgres. Per-business isolation by default. You stay in control.
How it works
Three taps to a completed registration
From phone call to filed client details in under a minute.
- 1
Your team types the number
In the Chrome side panel, type the client’s mobile and hit Send.
- 2
Client gets a text
They tap the link and fill in a mobile-optimised form — privately, on their own phone.
- 3
Details land in Chrome
A client card pops in with copy buttons — paste straight into your CRM, booking system, or notes.
Discreet by design
No one wants to spell their address across a waiting room.
The traditional front desk makes clients share personal details out loud — phone number, date of birth, medical history, payment info — while a queue listens in. With Pingform, the sensitive bits stay on the client's own phone. Your team gets the data; your clients keep their dignity.
- No more shouting personal info over a queue or a phone line.
- Clients answer medical and consent questions privately.
- Works whether the client is at home, in the waiting room, or out and about.
The hidden win
Ask the questions your front desk won't.
Reception is rushed. Awkward questions get skipped. Details get misheard or guessed. When the client fills it in themselves, nothing's missed, nothing's spelt wrong, and you can ask anything you like.
“How did you hear about us?”
See which marketing actually brings clients in — captured on every signup instead of guessed at month-end.
Gender, consent, your own questions
Toggle on extra fields — gender, marketing consent, custom questions — in seconds from your dashboard.
The details you always end up chasing
Full contact, address and custom fields — a complete, accurate client record without the back-and-forth.
Pricing
Simple, per-business pricing
Start free. Upgrade when you outgrow the limit. Cancel any time.
Free
Try it on a few clients
- 10 SMS forms / month
- Real-time submissions in Chrome
- Customisable form fields
- Unlimited team members
Starter
For small businesses
- 150 SMS forms / month
- Everything in Free
- Saved submission history
- Email support
Pro
For busy teams
- 500 SMS forms / month
- Everything in Starter
- Priority email support
Business
For larger groups
- 1,500 SMS forms / month
- Everything in Pro
- Phone support
- Dedicated onboarding call
FAQ
Common questions
Do you cover the SMS cost?+
Yes. Pingform pays for every SMS we send on your behalf. Your monthly allowance is included in the plan price — no separate Twilio bill, no top-ups.
Will clients actually fill it in on their phone?+
Almost every client already opens texts within minutes — open rates beat email by a wide margin. The form is mobile-first, takes about a minute, and works without an app or login. Most submissions come back before the client puts the phone down.
Is it secure? Where is client data stored?+
Yes. Data lives in EU-hosted Postgres (Supabase). Each business is isolated at the database level. We never sell or share data, and submissions are only readable by admins of your workspace.
Does it work with my existing software?+
Yes. Your team copies completed details from the Chrome extension into your CRM, booking system, or any tool that accepts typed input. Direct integrations with the most-requested platforms are on the roadmap.
Can I customise which fields the client sees?+
Yes. The form builder lets you toggle fields on/off, mark them required, reorder them with drag-and-drop, and add your own custom questions — all from your dashboard.
What if my team closes Chrome before the client submits?+
The extension lives as a Chrome side panel so it stays open while your team switches tabs. Completed submissions are saved on every paid plan, so nothing is lost — just open the dashboard's History tab to find it.
Save your team 5 minutes per new client.
Try Pingform on your next 10 clients free. No credit card, no setup call.
Start free